If there is one thing I usually end up disliking about communities of ANY sort…
it is the prevailing attitudes of a lot of the ‘veteran’ community members.
In other words, some people’s attitudes simply SUCK.
Yes, you heard me right: “Your attitude SUCKS!”
No, seriously, some people really need to take a chill pill and realize that their ‘You should have followed directions’ and ‘This community isn’t about handholding’ and ‘This is all I’ll tell you, now beat it’ attitudes are detrimental to the very community and its projects, causes, and services it is representative of.
Without saying which community this occurred/occurs in, I WILL say that after watching new users being snapped at for not following directions THAT WERE NEVER STATED IN THE FIRST PLACE and for posting in a forum that specifically deals with problematic installations, my impression of that community as a whole has been soured.
Dangit, people.
We were all learning at SOME point or another.
Just because YOU know everything doesn’t mean everyone else does, too.
It also doesn’t mean that people should grovel at your feet for help and feel pleased when you decide that their question is worthy enough to be answered with an attitude that literally says, “I have better things to do than answer your stupid question, but I’ll pretend to be a better person and answer the question anyways.”
It’s no wonder that some of these communities end up having some of the most disenchanted userbases.
If the lack of comprehensive support isn’t a turn-off on its own, then the attitude that comes with the support sure will be.
Thank goodness I seldom need support myself anymore.
~ EMG
